Having a management software program for your gym can provide a streamlined way to handle many of your operational tasks. Finding the right software program can help make your job easier, so it's a good idea to familiarize yourself with some of the things the software program should do for you. Here is a quick overview of some essential functions your software should handle.
If you give your gym members the option of having their monthly fees taken directly out of their bank accounts, then you need a software program that can manage this task for you. The system should debit each account on the same day every month, so your members can anticipate when they will need to have funds available for the fees. You may also want to look for a system that triggers an automatic email when memberships are about to expire. This gives members a chance to renew. If your software has both a billing and accounting program, payments made can be automatically transferred to your monthly income ledger for accounting purposes. Ask a software company about gym billing software to learn more.
Whether you have personal trainers who schedule private sessions or you require members to sign up for classes, scheduling software is essential. By keeping track of all classes and training sessions, you can also keep track of additional income generated by those additional services. Your management software should also streamline information between scheduling and billing, so customers purchasing add-on services can be billed accordingly. Be sure that your scheduling platform also allows you to schedule staff members for work each week. Having both types of schedules in the same program can help you determine how much coverage you need based on the number of classes and personal training sessions booked for each day.
Some gym management software programs let you set up customer-facing portals that allow members to purchase additional goods and services. For example, they can book a massage and pay for it in advance. This purchase would trigger an entry into the scheduling program and record the sale in the accounting system. Some services you can charge for online might include time in the sauna, extra towels for workouts, or even personal training sessions.
Take the time to test out a few different software programs before you settle on one for your gym. In some cases, companies that make gym software will let you take a test drive to make sure all the features you want are included in the program. Once you decide on a management program, schedule time for your managers and supervisors to learn the operational basics.